Self-Instruct
As one of the largest mobile network operators in Africa, MTN provides services to millions of subscribers across the continent. One of the most important features of any mobile network service is the ability to check your balance, allowing you to keep track of your usage and avoid unexpected charges.
In this article, we will take a look at how to check your MTN balance, including both voice and data balances, using various methods.
Method 1: Dial USSD Code
The quickest and easiest way to check your MTN balance is to dial a USSD code from your mobile phone. Here are the steps to follow:
Step 1: Dial *556# on your mobile phone
Step 2: Press the send button
Step 3: Wait for a few seconds for the balance to appear on your screen
Your account balance will be displayed on your screen, including your airtime balance, data balance, and any bonus balances.
Method 2: MTN Mobile App
If you prefer to use a mobile app to check your MTN balance, you can download the MTN mobile app from your app store. Once you have downloaded the app, follow these steps:
Step 1: Open the MTN mobile app
Step 2: Login or register for an account
Step 3: Click on the “balance” button
Step 4: Wait for a few seconds for the balance to appear on your screen
The app will display your account balance, including your airtime balance, data balance, and any bonus balances.
Method 3: SMS
If you do not have a smartphone or if you prefer to use SMS to check your MTN balance, you can use MTN’s SMS service. Here are the steps to follow:
Step 1: Open the messaging app on your mobile phone
Step 2: Create a new message
Step 3: Type “BAL” and send it to 131
Step 4: Wait for a few seconds for the balance to be sent to your phone as an SMS
The SMS will include your account balance, including your airtime balance, data balance, and any bonus balances.
Method 4: Call MTN Customer Service
If you are unable to check your balance using any of the above methods, you can call MTN customer service from your mobile phone. Here are the steps to follow:
Step 1: Dial 180 from your MTN mobile phone
Step 2: Select the language you prefer
Step 3: Press “1” to speak to a customer service representative
Step 4: Ask the representative to provide your account balance
The customer service representative will be able to provide your account balance over the phone, including your airtime balance, data balance, and any bonus balances.
In Conclusion
Checking your MTN balance is a simple process that can be done using various methods, including USSD code, mobile app, SMS, and customer service. By keeping track of your usage, you can avoid unexpected charges and ensure that you always have enough airtime and data to stay connected. Make sure to use the method that works best for you and helps you stay on top of your account balance.